Privacy Policy

1. Who we are

Actogram Ltd is the controller of the personal data described here. We are a company registered in England and Wales (company No. 14594952), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We are registered with the UK Information Commissioner's Office, registration number ZC252163.

For anything about your data, write to services@actogram.ai.

Our representative in the EU (Article 27 EU GDPR) is Prighter Group. You can also reach us about your data through Prighter: app.prighter.com/portal/11935821603.

We have not appointed a Data Protection Officer: the law does not require one for an organisation of our size and activities.

2. What we collect and why

Visiting the website

When you open actogram.ai, our website host Tilda processes technical data such as your IP address, your browser and device type, the pages you open and the time. This is needed to show the website and keep it secure. Legal basis: our legitimate interest in running a secure website.

Cookies

Essential cookies remember things such as your cookie choice and are always on. Analytics cookies (Google Analytics) are used only if you accept them in the cookie banner; they show us which pages people read, so we can improve the site. Legal basis for analytics: your consent. You can change your mind at any time by deleting the cookies for actogram.ai in your browser; the banner will then ask you again.

Contact form and e-mails

If you use the contact form or write to us, we receive your name, company, e-mail address and message, and use them to answer you and continue the conversation. Legal basis: our legitimate interest in answering enquiries, or steps you ask us to take before an agreement.

Waitlist for the iPhone app

If you join the waitlist, we keep your e-mail address, and your name if you give it, to send you a confirmation and later an invitation to the beta. Legal basis: your consent, which you give with the tick box and can withdraw at any time.

Researchers and organisations we contact

We contact researchers and organisations whose work is close to ours, for example before a scientific congress, to suggest a meeting or a collaboration. For this we use their name, work e-mail address, affiliation and public information about their work, taken from public sources such as institution websites, publications and congress programmes. Legal basis: our legitimate interest in scientific exchange and collaboration.

You can object at any time: reply to our message or write to services@actogram.ai, and we will stop contacting you and delete your details. We keep only a short note so that we do not contact you again.

What we do not do

We do not sell personal data, we do not use it for automated decisions with legal or similarly significant effects, and this website does not ask for health information.

3. Who receives the data

• Tilda Platform Cloud Services Co. LLC (Dubai, United Arab Emirates) hosts this website and its forms and keeps the waitlist. Tilda processes the data on our behalf under a data processing agreement and stores it on servers of Hetzner Online GmbH in the EU.
• Google provides our company e-mail (Google Workspace), sends the waitlist confirmation e-mails and, if you accept analytics cookies, provides Google Analytics.
• Professional advisers, or public authorities where the law requires it.

4. Data outside the UK and the EU

Some of these providers process data outside the UK and the EU, for example in the United States or the United Arab Emirates. In these cases we rely on an adequacy decision or on the safeguards in our providers' data processing terms, such as standard contractual clauses with the UK addendum. You can ask us for a copy of these safeguards.

5. How long we keep data

• Contact form messages and e-mails: up to 2 years after our last exchange.
• Waitlist: until we invite you to the beta and no longer than 12 months after the beta ends, or until you withdraw your consent.
• Researchers and organisations we contact: up to 12 months after our last contact, unless we start working together. If you object, only the note not to contact you again.
• Analytics data: no longer than 14 months.
• Technical data at our website host: only as long as the host needs it for security.

6. Your rights

You have the right to see the data we hold about you and get a copy, to have it corrected or deleted, to restrict how we use it, to object to how we use it (including, at any time, to being contacted), to receive the data you gave us in a portable format, and to withdraw your consent at any time without affecting what we did before.

To use these rights, write to services@actogram.ai; in the EU you can also use Prighter. We reply within one month.

You can complain to the UK Information Commissioner's Office (ico.org.uk) or, in the EU, to the data protection authority where you live or work. We would appreciate the chance to resolve your concern first.

7. Security

Only the people who need personal data for their work can access it. We use established providers for hosting and e-mail and protect our accounts with strong passwords.

8. Children

This website is not intended for children under 18, and we do not knowingly collect their data.

9. Changes to this policy

We will update this policy when our services or the law change; the date at the top shows the current version. This version replaces our privacy policy of 7 February 2023.